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INFOCENTER

Frequently Asked Questions

In our Infocenter you will find answers to the most frequently asked questions. The questions are related to our programs, licensing of our software, but also the subscription model. Use the search function on the page to find answers to the questions that concern you as quickly and easily as possible.

FRILO FAQ / Subscription to FRILO and DC / Order Process

Order Process

I would like to purchase a subscription. How can I access the webshop?

You can access our webshop here. Read more

Which products can I subscribe to?

In our webshop, you can choose from 143 customized programs that can be subscribed to individually and with different minimum terms. Purchasing the FRILO Suite also gives you access to the entire FRILO portfolio for the duration of the subscription. Read more

Are discounts granted in the subscription?

Subscription discounts are granted in three ways. Discounts over the minimum term: The longer the minimum term you subscribe to, the greater the discount. Discounts over the number of licenses: As soon as you purchase a program or FRILO Suite with more than one license, you will receive attractive discounts within one order. On the […] Read more

Are there any restrictions for the webshop in certain countries?

There are no restrictions for the webshop in certain countries. Read more

Do I need a customer account to purchase programs?

No customer account is required to purchase our programs. If you are not yet a FRILO customer, you will be assigned a customer number when you first purchase FRILO solutions. As an existing customer, you must leave your customer number with your order for unique identification. Read more